FAQs
More FAQs- How will ServiceMaster Restore match my carpet pad?
- What does pre-loss condition mean?
- Are your technicians trained and certified for handling hazardous materials and what are their specific qualifications?
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
At ServiceMaster Restore, we take the safety and well-being of our customers and employees very seriously. That's why our technicians go through rigorous training and certification processes to ensure they are fully equipped to handle hazardous materials and pathogens. Our team receives training from industry experts on proper handling, cleaning, and disposal of biohazardous materials. They also receive certifications in specialized techniques and equipment usage to effectively clean and disinfect affected areas. Rest assured that when you choose ServiceMaster Restore, you are choosing a team of highly qualified professionals who prioritize your safety above all else.